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Author Topic: Forum Downtime log - post asb hier die tye wanneer jy nie kan in nie.  (Read 54521 times)
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« Reply #100 on: March 01, 2010, 09:31:39 AM »

Forum was nou vir my af van 6:30 tot 7:30

Dit is nou maar so.....................dit gebeur baie gereeld dat mens nie kan inkom op die
forum tussen 06h30 en 07h00.

Hoekom weet ek nie..............maar dit gebeur baie gereeld met my.

Ek is gewoond daaraan en aanvaar dit maar so.


Die forum word gehost op servers in die VSA.............ek wonder of dit nie dalk iets te doen
het met die back-ups of iets van die servers nie?  Scratch
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« Reply #101 on: March 01, 2010, 10:51:59 AM »

Ek kon ook nie inlog vanoggend so by 07:00 se kant
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« Reply #102 on: March 01, 2010, 02:39:24 PM »

My call:
Quote
Hi there!

I am running a forum on the route42 domain and account.
It happens alarmingly often that the site (and forum) is unavailable in the early hours of the morning - this happens the most between 5 and 7:30 am.

Is there anything that happens that time of morning or anything you can see on the server that would cause this ?


Thanks!

1st response from them:

Quote
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

   Ticket ID: JUV-846688
   Subject: Intermitant downtime on route42.co.za
   Department: Support
   Priority: Low
   Status: Open

You can check the status of or reply to this ticket online at: http://www.serv.co.za/support/


Kind regards,

Serve-Hosting (Pty) Ltd
Telephone: 086 107 3783
Fax: 086 655 8184


2nd response - Dit mag dalk tricky raak:
Quote
Thank you for contacting us.

Our servers are all running fine, we have not had any problems on your server lately. Please let us know if this happens again, also document the time that your site was done as well as the error message you received and we'll be able to have a look at our server logs to see if we can find anything.

-- Luan Erasmus
Sales Representative

Stuur nou 'n sales representative om 'n techie se werk te doen Loco
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« Reply #103 on: March 01, 2010, 02:44:48 PM »

Stuur nou 'n sales representative om 'n techie se werk te doen Loco

Ja.............daai response sê eintlik niks nie
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« Reply #104 on: March 01, 2010, 02:53:14 PM »

My nuutste reply aan hom:

Quote
I asked the guys on the forum to keep a log - it isn't totaly complete, but I also did ask them to see if any other international sites are up or down at the same time to rule out international line issues.
I start at November
 
20 November 2009 - 7:30 - 8:30 am
8 Dec 6:30 - 7:00 am
29 Dec 7:00 - 8:00 am
26 Jan 2010: 07:00 08:00 am
20 Feb: 6:00 to 7:00 am
23 Feb sometime before 5am
28 Feb/01 March: Off between 1:00 am and about 7:30 am
Before november there is also a long list of downtimes (site and not international lines), but I suppose that is kinda irrelevant.
 
There's another 'early riser' on the the forum that says its so regularly down at about 6:30 that he doesn't even bother to look that time of morning.
It never seems to be down after  8:00 - 8:30 am every morning.
 
It also maybe need to be noted that my other sites are almost never down (minus10 - there is also a forum running on it and oumeulteater - two blogs).
 
Thanks!
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« Reply #105 on: March 26, 2010, 06:45:09 AM »

Vanoggend 03h30 kon ek nie inkom nie ..   Angry
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« Reply #106 on: April 15, 2010, 08:39:01 AM »

Die forum was gisteraand af van so 21:30 se kant af...


 Doh! Peep Peep
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« Reply #107 on: April 15, 2010, 08:39:50 AM »

Die forum was gisteraand af van so 21:30 se kant af...


 Doh! Peep Peep

Plaas jy slaap daai tyd van die aand, wat doen jy op die forum?
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« Reply #108 on: April 15, 2010, 08:41:01 AM »

Die forum was gisteraand af van so 21:30 se kant af...


 Doh! Peep Peep

Plaas jy slaap daai tyd van die aand, wat doen jy op die forum?

Ag seker nie baie nie...

Hang maar net hier rond jy weet mos.

innocent

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« Reply #109 on: April 15, 2010, 08:41:39 AM »

Grapkas Smile
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« Reply #110 on: April 15, 2010, 09:08:36 AM »

Die forum was gisteraand af van so 21:30 se kant af...


 Doh! Peep Peep

Darem nie vir lank nie, iemand het dit weer vinnig aan die gang gekry  Clap innocent
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« Reply #111 on: August 18, 2010, 09:16:12 PM »

Ek kannie inkom nie my foon gooi page cannot.be.dispayed
Ek dink seker die 3g tower.is foutief by blouberg waar ons bly
Alle ander sites werk maar rlt bom uit
Ek dink vodacom seker doenig met hulle dns server
Tr pm asb my 0794972050 vir kola en operator
Groete en gesede



e
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« Reply #112 on: September 07, 2010, 11:30:42 AM »

Forum was af vir 'n wyle. Weet nie hoe lank nie. Dankie vir die laat weet Russel. A1

Hulle het ons af gesit weens "non-payment" van R29 Cheesy wat wel betaal was maar op die verkeerde rekening aangewend was. Een oproep het dit uitgesort. A1
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« Reply #113 on: September 07, 2010, 11:34:25 AM »

Moenielatditweergeberie  Smile
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« Reply #114 on: September 07, 2010, 11:47:08 AM »

Wat nou as dit gebeur het as ek op 'n trip was? Miskien moet mens dit liewer 'n jaar vooruit betaal en seker wees alles is reg.
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« Reply #115 on: September 07, 2010, 11:47:36 AM »

We are watching you  Evil
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« Reply #116 on: September 07, 2010, 11:54:15 AM »

Wat nou as dit gebeur het as ek op 'n trip was? Miskien moet mens dit liewer 'n jaar vooruit betaal en seker wees alles is reg.

Murphy sê daai eerste maand na die jaar sal die betalnig weer nie reg werk nie  Evil
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« Reply #117 on: November 10, 2010, 06:41:56 AM »

Vanoggend ongeveer 06:15 nie kon aan kom nie
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« Reply #118 on: November 10, 2010, 11:53:09 AM »

Watter konneksie het jy gebruik (ADSL/3G/Dialup/iBurst/etc)?
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« Reply #119 on: November 10, 2010, 02:55:16 PM »

Whalemail wireless - kon op al die ander sites connect
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